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Upon receipt of payment from customers, the amount may be reduced for unidentified reasons or for reasons that may be associated with unrelated invoices or events. The amount by which a customer’s payment is reduced is known as a deduction. Deductions are usually taken by customers as compensation or for the lack of products or services received.
Some common reasons that a customer might take a deduction are:
Damaged or defective merchandise
Shortages in a shipment
Promotional allowances
Pricing and unit per case discrepancies
Returns
We will research each deduction to ensure it was accurately taken. When there is a discrepancy, we will step in to resolve it and either issue credit or recover funds. We are experienced in account resolution without doing harm to your valuable customer relationships.

Accu-Track works with you to recover Unearned Cash Discounts (UCDs) taken by customers outside of your terms of sale. We educate your customers, correct terms discrepancies and enforce timely payment. Our focus on maximizing recovery improves your Days Sales Outstanding (DSO).

Accu-Track works with you to recover discounts and fees associated with any discrepancies resulting from your shipping and logistics. In addition, we can assist by identifying when a carrier is at fault and file freight claims on your behalf.

Good decision making is reliant upon having timely and historical data. Strong reporting enables you to have some reasonable capacity for projecting future outcomes.
Having a handle on your receivables, combined with the actions we are taking to secure your payments, will enable you to better manage your day to day business activities and provide you with the peace of mind you need to be effective.

The goal of accounts receivable management is simple; enhance cash flow and ensure that 100% of net sales numbers turn into cash. By analyzing your customers payment habits, we help you stay on top of customers whom, if allowed, will pay late to optimize their use of your company’s cash. Moreover, we will conduct ongoing data analysis of your entire receivable to glean any insights as to how performance can be improved.